Tiffany Carnegia

Senior Consultant

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Tiffany Carnegia brings more than 20 years of healthcare operations expertise to SmartSigma AI, with deep experience in patient engagement, administrative workflow optimization, and the human side of healthcare delivery that often gets lost in digital transformation.

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Her career spans the full spectrum of healthcare administration—from admissions coordination and insurance verification to medical documentation and cognitive assessment protocols. This frontline perspective gives her unique insight into where AI can genuinely improve workflows versus where it creates friction for staff and patients alike.

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After studying Psychology and Counseling at Troy University, Tiffany provided full-time care for her mother during her battle with metastatic breast cancer. This deeply personal experience gave her a profound understanding of the challenges families face when navigating complex healthcare systems—an understanding that now shapes her approach to designing patient-centered solutions and evaluating technology implementations.

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At SmartSigma AI, Tiffany focuses on the critical intersection of operational efficiency and patient experience. She ensures that our AI implementations don't just optimize processes on paper—they actually work for the people who use them every day. Her ability to combine technical rigor with genuine empathy for healthcare workers and patients makes her invaluable in bridging the gap between executive strategy and frontline reality.

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Tiffany believes that technology should enhance human connection in healthcare, not replace it. She approaches every engagement by asking: "Will this actually make things better for the people doing the work and receiving the care?"

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That question guides everything she does at SmartSigma AI.