Healthcare has never had a shortage of leaders willing to implement the next great thing. What it has always struggled with is leaders willing to do the harder work of governing it once it's embedded. As thousands of the world's most committed healthcare executives prepare to gather in Houston this week for the 2026 American College of Healthcare Executives (ACHE) Annual Congress — under the theme Where Purpose Matters — I want to make the case that this distinction has never

Two hospitals implemented the same agentic AI for sepsis prediction. Same technology, radically different outcomes. Hospital A built psychological safety first. Nurses reported AI false alarms. The team investigated and improved the algorithm. Hospital B rushed implementation without culture work. Nurses stayed silent about problems. Staff began ignoring all alerts. A preventable death occurred. The difference wasn't the AI. It was the culture. Culture before technology. Alwa

Every overridden alert, every pharmacist intervention, every near-miss becomes training data.

Agentic AI could slash HEDIS abstraction time 70% for health plans. Discover how quality leaders are preparing for year-round AI-driven quality measurement.